Refund policy
Return & Refund Policy
Returns
At Digital Bay Studio, we stand behind the quality of every product.
You may request a return within 30 days of delivery.
To be eligible:
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Item must be unused and in original condition
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Item must be in original packaging
Non-Returnable Items
Certain items are not eligible for return:
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Final sale items
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Used or damaged items (not caused by us)
Refunds
Once your return is received and inspected, your refund will be processed to your original payment method.
Please allow 5–10 business days for the refund to appear on your account.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, we’ll make it right.
Please contact us within 7 days of delivery with:
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Your order number
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Photos of the issue
We will provide a replacement or full refund at no additional cost.
Return Shipping
Return shipping costs may be the responsibility of the customer unless the item is defective or incorrect.
Contact
support@digitalbaystudio.com
DigitalBayStudio.com
Our Promise
We’re committed to making every purchase risk-free and straightforward.